Can HR Drive High Reliability?

Can HR Drive High Reliability?

Positive thinking is sometimes overrated. In fact, too much positive thinking can be disastrous. While optimism can help people and organizations bounce back from tough times, when allowed to dominate the psyche during good times, it can blind us to the possibility of what could go wrong.

It’s important, periodically, to think creatively about potential doom.

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Strike a match: Agile improvisation in the face of disaster

Strike a match: Agile improvisation in the face of disaster

On August 5, 1949, a team of 15 smokejumpers parachuted into the Mann Gulch near the Missouri River in Montana to fight a fire that had started the previous day. At first appraisal, fighting the fire seemed a simple task. But thus began one of the worst disasters in the modern history of wildfire suppression in which all but two of the team members lost their lives.

Immortalized in Norman Maclean’s book Young Men and Fire[i], in the folk song Cold Missouri Waters by James Keelaghan and in famed organizational scholar Karl Weick’s scholarly analysis[ii], the incident is a tragic-yet-fascinating account of a team attempting to sense and respond to a rapidly evolving environment. It’s a story of improvisation, counter-intuitive action and collapsed team structures.

According to Maclean’s account, the team

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Surviving The Next Catastrophe by Reducing Vulnerabilities

Surviving The Next Catastrophe by Reducing Vulnerabilities

If the renowned organizational sociologist Charles Perrow had a classic-rock theme song, it just might be “You Ain’t Seen Nothin’ Yet,” the 1974 hit song by Bachman Turner Overdrive. Let me explain. In his classic book, Normal Accidents: Living with High-Risk TechnologiesPerrow discussed the numerous high-risk technologies that pervade modern life and the dangers they pose for society.

First published in 1984 with an updated version released in 1999, Normal Accidents presents an argument for the inevitability of large-scale disasters such as nuclear meltdowns, petrochemical-plant explosions, maritime accidents, and so forth. 

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