Don’t Mess Up This Management Moment

Don’t Mess Up This Management Moment

I watched in horror as the supervisor attempted to explain how it wasn’t “that bad.” “You really are doing a good job, and this piece of paper isn’t everything.”

The guy to whom he was speaking wasn’t buying it. 

The supervisor was holding a feedback session with this technician as part of his annual performance review. I was—fortunately, for me—only a 

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