What Everyone in HR Needs to Know About Change

What Everyone in HR Needs to Know About Change

Models for planning and executing organizational change abound—for example, Kotter’s eight steps, among many others. These models are helpful in highlighting many of the critical aspects of organizational change, and I highly recommend immersing yourself in them. 

That being said, I find that such models often deal more with planned organizational change than with unplanned or continuous organizational change. 

And in an increasingly turbulent world, it’s important for human resources (HR) professionals and the HR function overall to

Read More

The Poetry of Organizational Change

The Poetry of Organizational Change

“Successful organizational change,” he said, “requires analysis, diagnosis and dissatisfaction with the status quo.”

“It also requires a process for getting the change started, and it requires an ideal vision for the future. 

“The first part—the diagnosis—is analytical. It’s about collecting evidence.

“But creating an ideal vision? No amount of evidence will help you. 

“Creating an ideal vision—that’s the land of poets.”

Read More

Practical Tools to Change Your Organization’s Culture

Practical Tools to Change Your Organization’s Culture

Most executives with whom I interact get it—they know that the culture of their organization must be aligned with what it needs to accomplish in order to compete and win. They understand that without the underlying values, norms and routines that encourage productive behavior, their organizations will fail to execute their strategy. 

But then comes the simple-yet-tough question, how do you change your organization’s culture? For example, if you need to become more innovative yet your culture is overly risk averse, what do you do? 

It may sound counterintuitive, but

Read More

Want to Communicate Change? Do THIS.

Want to Communicate Change? Do THIS.

“Undercommunicating the vision by a factor of ten” is one of the reasons why organizational transformation efforts fail according to John Kotter, a prolific writer on various facets of leadership and organizational change and professor emeritus at the Harvard Business School (Kotter, 1995: 63). 

And as we all know—and as Kotter acknowledged—“Communication comes in both words and deeds, and the latter are often the most powerful form” (Kotter, 1995: 64).

Namely, actions speak louder than words. 

So if you want to communicate change in your organization,

Read More

What HR People Need to Know About Change

What HR People Need to Know About Change

In a recent post and in some of my research, I’ve been exploring the role that human resources (HR) plays in organizational change. This includes both HR as a function and HR professionals themselves as they get involved (either proactively or reactively) in change efforts.

And there’s one key aspect of organizational change that I think is helpful for HR people to consider. 

Read More

What’s HR’s Role in Change Management?

What’s HR’s Role in Change Management?

Is human resources (HR) the organizational function that must lead when dealing with organizational change?

Or is managing change a fundamental leadership competency that a wide array of people from every function should have or develop? If that’s the case, should HR professionals themselves try to be change agents?

What works best in organizations that are dealing with a particularly turbulent business environment?

These are a few of the questions that I had the pleasure of discussing last week in a lively conversation in Cincinnati with

Read More