Good Managers Do These 102 Things

Good Managers Do These 102 Things

I teach a “managerial skills development” course, in which I attempt to share research-based insights on what it takes to be a good manager of people. 

I recently changed one aspect of the course by highlighting important concepts—or “keys” to being a good manager. In most class sessions, I introduced anywhere from five to nine such keys. By the end of the semester, I had 102 “Keys to Being a Good Manager.”  

It’s important to note that these aren’t meant to be the only actions one must take to manage people in a way that unlocks their potential and inspires them to be their best at work. Furthermore, when I teach these, I include quite a bit of amplifying information and context for each of these points. I also didn’t get too hung up on the distinction between management and leadership, because great organizations have both. 

That being said, there’s no harm—at least none that I can imagine right now—from sharing these 102 items as standalone concepts. 

So here they are: 

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