Leading Change and the Distribution of Loss

Leading Change and the Distribution of Loss

When I talk or facilitate a workshop with business leaders, making them all really sad isn’t part of the agenda.

But sometimes it’s exactly what they need. At least for a few minutes.

In particular, there’s an aspect of leadership that always requires emotional awareness. And when we attempt to lead change, there’s always an element of loss. When we lead change, people often have to alter their routines, give up responsibilities and work with new people—all factors that are different from what used to be life as usual.

That can make people sad. Confused. Maybe even angry.

To drive that point home, I sometimes

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